Hands-on setup included: we help with forwarding and test your call or text setup with you.
A website chat counts once the visitor sends at least one message.
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05001,000
Plan $99 + 50 extra minutes × $0.50
Call-minute estimate, AUD including GST. Extra texts ($0.15 each) and chats ($0.30 each) are extra.
Frequently asked questions
Which plan includes call answering?
The NeuCalla plan includes 100 call minutes, 100 texts and 100 website chats a month. The Texts & Chat plan texts back missed callers instead of answering calls.
What counts as a website chat?
One conversation on your website in which the visitor sends at least one message, however long it runs. Someone who opens the chat and leaves without typing isn’t counted.
What happens after 100 minutes?
Extra minutes are prepaid at $0.50 each. You can top up yourself or opt in to automatic top-ups. If your available balance reaches zero, NeuCalla takes voicemail messages instead of answering live until you top up.
What if I need more texts or chats?
Extra texts are $0.15 each and extra chats $0.30 each. Add 200 texts for $19 or 100 chats for $19. Unused allowances don’t carry over to the next month.
Can I have more than one number?
Yes. Extra phone numbers $10/month each, sharing the same allowances.
Can you help with setup?
Yes — it’s included. We help with forwarding and test your call or text setup with you.