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Pricing

Two plans. Choose how NeuCalla helps.

Choose call answering with texts and website chat, or texts and website chat without call answering. AUD, including GST. Allowances reset each month.

NeuCalla

Calls, texts and website chat, answered by one receptionist.

$99/month
  • 100 call minutes a month
  • 100 texts a month — by SMS and WhatsApp
  • 100 website chats a month
  • Books into your diary, Google Calendar or Microsoft 365
  • Payment links by text or email
  • Transfers calls, takes messages

Extra minutes $0.50 (prepaid) · extra texts $0.15 · extra chats $0.30

Add 200 texts for $19 or 100 chats for $19. Extra phone numbers $10/month each, sharing the same allowances.

Get started

Texts & Chat

Texts and website chat, without call answering.

$49/month
  • 100 texts a month — by SMS and WhatsApp
  • 100 website chats a month
  • Books into your diary, Google Calendar or Microsoft 365
  • Texts back when you miss a call

Calls are texted back, not answered

Extra texts $0.15 · extra chats $0.30

Add 200 texts for $19 or 100 chats for $19.

Extra phone numbers $10/month each, sharing the same allowances.

Get started

Hands-on setup included: we help with forwarding and test your call or text setup with you.

A website chat counts once the visitor sends at least one message.

Estimate your monthly cost.

Move the slider to match your expected call minutes.

05001,000

Plan $99 + 50 extra minutes × $0.50

$124.00/month

Call-minute estimate, AUD including GST. Extra texts ($0.15 each) and chats ($0.30 each) are extra.

Frequently asked questions

Which plan includes call answering?

The NeuCalla plan includes 100 call minutes, 100 texts and 100 website chats a month. The Texts & Chat plan texts back missed callers instead of answering calls.

What counts as a website chat?

One conversation on your website in which the visitor sends at least one message, however long it runs. Someone who opens the chat and leaves without typing isn’t counted.

What happens after 100 minutes?

Extra minutes are prepaid at $0.50 each. You can top up yourself or opt in to automatic top-ups. If your available balance reaches zero, NeuCalla takes voicemail messages instead of answering live until you top up.

What if I need more texts or chats?

Extra texts are $0.15 each and extra chats $0.30 each. Add 200 texts for $19 or 100 chats for $19. Unused allowances don’t carry over to the next month.

Can I have more than one number?

Yes. Extra phone numbers $10/month each, sharing the same allowances.

Can you help with setup?

Yes — it’s included. We help with forwarding and test your call or text setup with you.