Website chat

Website chat that books the job

Your AI receptionist answers questions in a chat button on your website, checks availability, books jobs and saves the visitor’s details to Follow-ups and Customers. Included in NeuCalla, with 100 website chats a month.

Talk to us See pricing

On your website

A chat button, answered by your receptionist.

Visitors see a round chat button in the corner of your site. It opens a panel with your business name and your greeting — “Hi! How can we help?” unless you change it. It answers from your business details, shows choices as buttons, checks your free times and books the job.

You choose the button colour and which corner it sits in.

Example website and conversation. Select to enlarge.

Lead capture

A visitor becomes a customer.

As the chat goes, the receptionist asks for the visitor’s name and mobile. Once it has them, the chat is saved as a follow-up and linked to that person in Customers, next to any calls or texts from them.

You also get a text on your mobile for each new website chat, with a link to it.

Real NeuCalla dashboard with example business details. Select to enlarge.

Replies from the dashboard

Jump in from Follow-ups.

Website chats sit in Follow-ups with your calls and texts. Read the conversation, press Take over and type your reply — the visitor sees it in the chat on your site, with a line saying they are now chatting with your business. Press Hand back to let the receptionist carry on.

Real NeuCalla dashboard with example business details. Select to enlarge.

Install

One script tag. We install it for you.

We install it for you on any website — one line of code, added by us. If you’d rather do it yourself, paste the line before </body>.

<script src="https://dashboard.neucalla.com/chat/widget.js" data-neucalla-key="ck_…" async></script>
Included in both plans

Website chat, with or without call answering.

NeuCalla: 100 website chats a month. From $99/month — calls, texts and website chat included.

Texts & Chat: 100 website chats a month. From $49/month — texts and website chat included.

Extra chats $0.30 each, or add 100 chats for $19. AUD, including GST. Allowances reset each month.

See pricing

Hands-on setup included

Getting set up.

Hands-on setup included: we install the chat on your site and run a test chat with you.

  1. 1

    Tell us about your business

    Add your services, hours and service area in Business info — or press Fetch details to read them from your website. The chat uses the same details as your phone receptionist.

  2. 2

    Add the chat to your website

    We add one script tag to your site and your web address. If you’d rather do it yourself, paste the line before </body>.

  3. 3

    Test it with us

    We open your site together, start a chat and check the conversation lands in Follow-ups and reaches your mobile.

  4. 4

    Go live

    Turn the chat on. Visitors see the chat button on every page that has the tag.

Put chat on your website.

Website chat is included in NeuCalla. Tell us about your website and we’ll help you set it up.

Talk to us